Privacy Policy

Last updated: 19 May 2026  |  Effective date: 1 January 2025

1. Who We Are

NovaArcade Pty Ltd ("NovaArcade", "we", "us", "our") operates the website at novaarcade.info. We provide game reviews, esports tournament information, and gaming community content for Australian audiences.

Our registered address is 123 Collins Street, Melbourne VIC 3000, Australia. You can contact our Privacy Officer at [email protected].

2. Information We Collect

We collect personal information only when you voluntarily provide it to us. The types of information we may collect include:

2.1 Information You Provide Directly

• Name and email address when subscribing to our newsletter
• Name, email, and message content when submitting our contact form
• Team name, captain name, email, and state when registering for a tournament
• Any other information you choose to include in correspondence with us

2.2 Information Collected Automatically

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referring URLs
• Cookie identifiers (see our Cookie Policy for details)

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To send you our newsletter and gaming updates (with your consent)
• To respond to your enquiries and contact form submissions
• To process tournament registrations and communicate event details
• To improve our website content and user experience
• To analyse website traffic and usage patterns using anonymised data
• To comply with our legal obligations under Australian law

4. Legal Basis for Processing

We process your personal information on the following legal grounds:

• Consent: When you subscribe to our newsletter or submit a form, you consent to us processing your data for that purpose.
• Legitimate interests: To operate and improve our website and services.
• Legal obligation: Where required by Australian law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For full details on the cookies we use, please read our Cookie Policy. You can manage your cookie preferences at any time via your browser settings or by using the cookie consent banner on our website.

6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: Trusted third-party service providers who assist us in operating our website (e.g., email delivery services), bound by confidentiality agreements.
• Legal requirements: When required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

All third-party service providers we engage are required to handle your data in compliance with the Australian Privacy Principles.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 2 years. Tournament registration data is retained for 3 years for record-keeping purposes.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include secure HTTPS connections, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the following rights:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to legal obligations.
• Opt-out: You may unsubscribe from our newsletter at any time using the link in any email we send.
• Complaints: You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Post: Privacy Officer, NovaArcade Pty Ltd, 123 Collins Street, Melbourne VIC 3000, Australia
• Phone: +61 3 9000 1234 (Mon–Fri, 9:00 AM – 6:00 PM AEST)