Privacy Policy

This Privacy Policy describes how Nova Arcade ("we", "us", or "our"), operated at novaarcade.info, collects, uses, discloses, and safeguards your personal information when you visit our website or use our services. This policy is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using novaarcade.info, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. About Us

Nova Arcade is an Australian social gaming platform operated by Nova Arcade Pty Ltd (ABN 12 345 678 901), with its registered office at Level 5, 1 Market Street, Sydney NSW 2000, Australia. You can contact us at [email protected] or by phone at (02) 9000 1234.

2. Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide

• Contact Information: Name, email address, phone number, and state/territory when you submit our contact or newsletter forms.
• Communications: The content of messages you send us via our contact form or email.
• Age Verification: We record your confirmation that you are 18 years of age or older.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, links clicked, and browser interactions.
• Technical Data: IP address, browser type and version, operating system, device type, and screen resolution.
• Cookie Data: Information stored via cookies and similar technologies. See our Cookie Policy for full details.

3. How We Use Your Information

We use your personal information for the following purposes:

• To operate and maintain the novaarcade.info website and its games;
• To respond to your enquiries, feedback, and support requests;
• To send you newsletters and game updates (only if you have subscribed and consented);
• To improve our website, games, and user experience;
• To comply with our legal obligations under Australian law;
• To enforce our Terms of Use and protect the safety of our platform;
• To analyse website traffic and usage patterns (in aggregated, anonymised form).

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have given us explicit consent, such as subscribing to our newsletter or accepting cookies.
• Legitimate Interests: For website analytics, security, and improving our services, where these interests are not overridden by your rights.
• Legal Obligation: Where processing is necessary to comply with Australian law.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party providers who assist us in operating our website (e.g., hosting, analytics), subject to strict confidentiality agreements.
• Legal Requirements: Where required by Australian law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on novaarcade.info. For detailed information about the cookies we use and how to manage your preferences, please read our Cookie Policy.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Newsletter subscription data is retained until you unsubscribe. Contact form submissions are retained for up to 2 years for correspondence records.

8. Security of Your Information

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access: Request access to the personal information we hold about you;
• Correction: Request correction of inaccurate or incomplete personal information;
• Complaint: Lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au;
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.

To exercise any of these rights, please contact us at [email protected].

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

11. Children's Privacy

novaarcade.info is strictly for users aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of novaarcade.info after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: (02) 9000 1234
• Post: Privacy Officer, Nova Arcade Pty Ltd, Level 5, 1 Market Street, Sydney NSW 2000, Australia

We will respond to all privacy-related enquiries within 30 days.